Clients

Propel – Incubating products for people relying on government benefits
Braid – Designed and launched product to facilitate team engagement
Cash App – Expanded banking feature set on desktop web
Distill – Designed AI tool to research people and companies
Slope – Optimized flows for businesses to access growth capital

Launched a new desktop web platform to increase access to financial services

Designed products to expand access to economic opportunity

• Expanded availability of Early Wage Access features that provides a way for employees of Square businesses to access a portion of their wages before the end of the pay period
• Simplified the experience of setting up a pay schedule on Square Payroll and access faster money movement, which was the top issue reported by sellers
• Prototyped systems for automatically generating screens to support onboarding sellers across countries and business types
• Designed a communication platform that helped increase the types of businesses that could use Square payment processing

Focused on designing for people who are experiencing barriers to employment

• Launched personalized feed of jobs on the homepage and built algorithms to highlight new and relevant jobs
• Crafted long-term design vision for the Indeed native app
• Designed experimental apps to connect people with jobs tailored to their needs, including short commute, living wage, or hiring immediately
• Partnered with Goodwill to build specialized job-search features for the nonprofit's employment services

Developed products and strategies to improve delivery of America's public workforce services

• Worked with policy and product managers to identify systemic issues across the country
• Conducted research to understand problems faced by job seekers with significant barriers to employment, including people with criminal records and individuals relying on food stamps
• Designed and prototyped technology to alleviate key pain points, including finding high-quality training problems eligible for tuition assistance, enabling job seekers to carry their data between service providers, and searching for a job with an easy and low-cost commute

Prototyped and tested ways to increase access to economic opportunities in America, including a service to help parents create babysitting co-ops to reduce child care costs, models for running a business from your home or vehicle, and mechanisms to enable remote work opportunities for people with physical barriers to employment

Collaborated with product teams to identify high-impact problems and develop solutions in sharing, audience, and public content

• Worked with product managers and researchers to develop strategy
• Designed and prototyped user interfaces and interaction flows
• Presented to senior leadership and iterated based on feedback
• As part of London landing team in 2014, initiated projects and grew design team

Sharing

Stories – Share your day with friends
Direct – Send ephemeral photos and videos
Friends Browser – Connect with your closest friends
Riff – Create videos together with friends
Text Filters – Add emotion and style to text posts

Audience

Teens – Experiments in visual sharing
Japan – Research on identity
India – Design for multiple languages
Small Devices – Interaction optimizations for various devices

Public Content

Trending – Learn about current events through conversations
News Feed Discovery – Discover new articles, videos, and sources
Notes – Share and read articles and writing
Mentions – Interact with your followers as a public figure or celebrity
Pages – Learn about brands and businesses

Projects

Boosted Posts – Connect with your audience
Threaded Comments – Reply to comments
Topic Pages – Learn about subjects and interests